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I called & talked to Debra about my landscape leaky water, she is so patient to listen to my problem & trying to find solution by connecting with her boss. Good service.
I have been a customer for 30+ years. I have remained a customer because of your employees like Darryl. He diagnosed the problem and came up with the best way to handle the problem. Everything came out great!!
I was fortunate to call and talk to Debra Biard. Not only is she a kind, understanding individual but she completely understood our situation. We are part of the Christian community looking for family owned and operated companies that we can call our "family" go to company whenever there is a problem. Trust is everything for us....since others though our church we have had companies try to upsell on work that does not need to be done or work on commission and will say something is worse then it actually is or work that needs to be done, that does not. I felt so relieved after speaking to Debra Biard that I feel confident that we will get to the bottom of the problem tomorrow and get it fixed before we do our pool remodel. My husband and I are loyal to companies that are fair, reasonable and most importantly have integrity and our honest like most people want. I would not write this review if Debra had not gone far beyond what any other company I have dealt with prior would do and that is sincerely care about having a plumber come out and fix our problem that we can trust. God bless you Debra in how you are carrying on the legacy of a truly wonderful man who blessed so many..... Mr. Biard and his five sons. Thank you! Candy N. Yorba Linda
Made an appointment to have a new Insinkerator faucet & instant hot tank installed. Folks were very professional and considerate as the day of the installation I realized Insinkerator sent me a garbage disposal instead of a hot tank. Upon speaking to Jeff he offered to install a brand new hot tank from their stock as a quick fix as we really wanted this done without further delay and the upcoming Mothers day holiday. Eric arrived on scheduled time, confirmed bid and started removing old faucet & tank in no time and installing new items professionally and neatly. I have found a Plumbing Company "Biard & Crockett" for life, these guys & gals are all awesome! They are local if you live in Orange County & have a retail shop for our convenience. Keep up the excellence service & professionalism, you've earned all my plumbing service going forward.
Biard and Crockett and their serviceman Darryl really lived up to what they have printed on the bottom of their invoices: Quality Plumbing, Experienced Craftsmen, and Fast Efficient Service.
When we had a slab leak in our entry floor Darryl really rescued us. He did a fantastic job locating the problem and rerouting our pipes so it won’t happen again.
We called Biard and Crockett for a leak at our water service. Bob and Adam came out. They were neat, professional, efficient, nice guys!
We have had Brandon here a couple of times and could not have asked for a more knowledgeable and pleasant young man. Someone of Brandon’s caliber makes him a valuable asset to your company now and in the future.
Both our master bathroom sinks where clogged up when we called Biard & Crockett. We were very pleased with the service and the price. Adam ran into problems and he solved them.